Terms & Conditions

Mcilvain Motors will charge 20% restocking fee on PORSCHE dealer & special order components. If these components are shipped from Germany, the order is non-cancelable, and the parts are non-returnable. Mcilvain Motors components are warranted to be free from defects from the manufacturer's material, and workmanship prior to installation. Any alteration, race or improper use will void this warranty. The determination of all warranty claims will be at the sole discretion of Mcilvain Motors. Warranty does not cover any direct or indirect costs, such as labor or damages, arising from the use of the components.

All competition and racing parts are sold "AS IS" without any expressed warranty whatsoever and are non-returnable unless these items are authorized for return 48 hours after delivery and are returned in new, unused and sellable condition (see returns). Implied warranties, including warranties of merchantability or fitness for a particular purpose are excluded. The entire risk as to quality and performance of such parts is with the buyer.

Mcilvain Motors does not pay or reimburse the costs for shipping returns back to Mcilvain Motors. This includes defective parts being returned under warranty. Within 30 days of receipt of your order, you may return components that:

- Are in their original packaging in as-new condition

- Have original manufacture information

- Are not used, installed, or disassembled

- Are not damaged due to incorrect installation

- Do not have missing parts, hardware or instructions

Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund for the parts sales amount will be issued. All applicable sales taxes will be refunded. Shipping charges are non-refundable.

If your product has been damaged in shipment, please contact Mcilvain Motors within 48 hours of receipt of your product to begin the returns process. We'll then contact you via email with further instructions on filing your claim, and replacing the damaged product.

International Customers: When placing an order with Mcilvain Motors, you are responsible for any and all duties, taxes, and customs charges that your home country may charge you upon arrival.

 
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McIlvain Motors
939 S. 48th St.
Suite 215
Tempe AZ 85281
 
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